If you are outgoing, dedicated, customer-service orientated, and interested in working as part of a team, contact us to find out about vacant positions or read more about it at Work at IKEA.
If you are outgoing, dedicated, customer-service orientated, and interested in working as part of a team, contact us to find out about vacant positions or read more about it at Work at IKEA.
More than 2,000 suppliers in over 50 countries manufacture our products. The profile of our well-designed and high-quality range is distinctively Swedish/Scandinavian. The low price is literally built into the production and the flat packs facilitate a rational distribution, self-service, and immediate take-away. All our products are labelled "Design and Quality, IKEA of Sweden".
With its Swedish roots, IKEA retailing is based on a franchise system. Inter IKEA Systems B.V., located in Delft, The Netherlands, is the owner and franchisor of the IKEA Concept. Several different franchisees operate IKEA stores in 29 countries.
The IKEA experience is more than just the products, it is a retail concept. For the concept to work, it is necessary to have all aspects in place. Therefore, IKEA products are sold only in IKEA stores franchised by Inter IKEA Systems B.V.
The IKEA business idea is to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.
IKEA gift cards can be purchased at our meeting points in Tallinn, Tartu, and Pärnu.
You can use them at both regular and self-service checkouts. If you'd like to buy a gift card at a self-service checkout, one of our co-workers will be happy to assist you.
Please note that IKEA gift cards cannot be purchased through our online store. However, they can be used at all our meeting points.
No, you can make several purchases with the same gift card.
You can check the balance of your gift card at our meeting points in Tallinn, Tartu, and Pärnu.
Currently, there is no option to use the gift card online. But we are working towards making it a possibility in the future.
IKEA gift cards purchased in Estonia are valid only at our meeting points in Tallinn, Tartu, and Pärnu.
Yes, any IKEA gift card purchased in Estonia can be used at all our meeting points across the country.
The order handling fee is intended to cover part of the costs of warehouse systems maintenance and product handling. It is applied to online and IKEA Tartu and Pärnu meeting point orders under 100 €. If your shopping cart value is equal to or greater than 100 €, there is no extra fee.
The order handling fee is also not applied when shopping at IKEA Tallinn store.
You can collect your online orders at any of our meeting points in Tallinn, Tartu, and Pärnu. You can select your preferred pick-up location during checkout, either online or in the IKEA app. However, if your car isn’t big enough or you’re short on time, we’ll gladly make things easier by delivering your order directly to your home or business address.
Yes, our prices are the same online and at our meeting points in Tallinn, Tartu, and Pärnu.
To cancel your order, please contact our customer service team at +372 330 4000 (available from 9:00 to 18:00 on weekdays and 10:00 to 18:00 on weekends), or email us at info@IKEA.ee.
Yes, we deliver orders to the whole of Estonia. Read more about the terms, conditions, and areas of home delivery here.
Live plants, food items, and custom-made worktops and wall panels are not available to order online.
Yes, you can. Read more about our return policy here.
No, they will not. Reducing single-use plastics is one of the ways to be more sustainable and take care of nature.
We also offer tear-resistant, reusable shopping bags and sturdy paper bags if you shop at any of our meeting points.
We accept all major credit and debit cards including Visa, Mastercard, and Maestro. You can also initiate your payment using the following bank links: Swedbank, SEB, Citadele, Luminor, Coop Pank, and LHV.
You can also pay for your purchases in instalments with hire purchase, or use Google Pay and Apple Pay for quick and easy payment.
Each product has a small round symbol in the lower right corner of the product page indicating its availability online. If the dot is green, it means that there are more than four items in stock. When the dot is half yellow, there are up to three items in stock. If the dot is red, the item is not available to purchase online.
When you are ready to proceed to the checkout, follow the steps given so that we can confirm all your details, including payment authorisation. We will then confirm your order by email.
Unfortunately, products from other IKEA stores cannot be ordered to our meeting points in Tallinn, Tartu, and Pärnu.
Purchases on the IKEA website can be done only when logged in, but you do not need to be a member of the IKEA Family to place an order.
Yes, we will send you an order confirmation email once we receive your order.
Information about the expected delivery time is displayed in the online store before making a purchase. We will send you an e-mail and/or SMS informing you of the arrival time and date of your ordered products.
Yes. To receive the products, they must say the order number beginning with ’SO’ and the name and phone number of the orderer. The person who is collecting the order must present a valid ID.
Unfortunately, we do not offer such a service now. But we are working towards making it a possibility in the future.
Yes, our products can be purchased in instalments. IKEA Estonia offers hire purchase with the Klix Pay Later payment solution of AS Citadele banka Estonian branch. Read more about the terms and conditions of the instalment service here.
We make it easy for you to pick up, take home, and put together your furniture by yourself. But if you prefer to save time and energy, we have a range of additional services available to help:
You can order our delivery service online and book either an in-person or online appointment with our kitchen and wardrobe planning specialists.
If your selected home delivery date or time is no longer convenient, please let us know at least 24 hours in advance by contacting our customer service team at +372 330 4000. We answer phone calls from 9:00 to 18:00 on weekdays and from 10:00 to 18:00 on weekends.
Contact our customer service team at +372 330 4000 (from 9:00 a.m. to 6:00 p.m. on working days and from 10:00 a.m. to 6:00 p.m. on weekends) or send us an email at info@IKEA.ee. Together we will find the best possible solution for you.
Home delivery price depends on the area where you live, and the weight and size of the delivered goods. You can find the conditions and prices for the home delivery service here.
Pick-up from our meeting points in Tallinn, Tartu, and Pärnu is free of charge.
The home delivery service price includes the delivery of goods up to 500 kg or six (6) m³ to your home or business. We deliver your order without extra cost until the 5th floor (if there is the possibility of using an elevator, also higher). Assembled items purchased from the Showroom or the Discount area are delivered only to your building.
Yes, you can. You can return your goods within 90 days from the date of purchase. IKEA Family members can return new and unopened products within 365 days for a full refund if IKEA Family e-card was used on purchase. Read more about our return policy here.
Yes, we do. Read more about our guarantees here.
You can only return items purchased at our meeting points in Tallinn, Tartu, and Pärnu, or through our online store at www.IKEA.ee.
Read about it at the Return Policy.
You can find digital copies of assembly instructions below every product listed online in the ‘Assembly Instructions / Documents’ tab.
You can read about it at Product Recalls.
Membership at the IKEA Family is free. Besides, in order to get an IKEA Family card, you do not need to buy any goods.
As an IKEA Family member, you receive benefits, rewards, and a few surprises along the way.
To join this club, you have to fill in the IKEA Family club form (where only e-mail is required) or create an IKEA account and choose to become an IKEA Family club member. The form can be found at www.IKEA.ee. After the registration, a confirmation e-mail will be sent to your mailbox. After confirming your e-mail, the e-card will be sent to your mailbox and added to your IKEA account. The e-card proves that you are a club member.
We send the IKEA Family e-mail messages 4 to 5 times per month.
The IKEA Family card may be used only by its holder or their close family member. Your acquaintances may obtain their own cards – this will take no longer than a minute.
No. The e-card is issued only to its holder.
The e-card will be activated immediately after you receive it in your mailbox.
If you have deleted your e-card and would like to have it again, you can download its digital copy from your IKEA account or simply by re-entering your e-mail address in the IKEA Family club form. You will receive a copy of your IKEA Family e-card in seconds. If you have a subscription to IKEA Family newsletters, you will find your e-card there as well.
There are various differences between the regular prices and the special IKEA Family prices for the club members. The special prices are applied to certain IKEA products each month. To spot the offers, look for the blue IKEA Family labels in-store and online. To acquire lower prices, do not forget to show your IKEA Family card at the time of purchase or be logged in to your IKEA account while making the purchase online.
If you want to receive information about the special IKEA Family offers by e-mail, subscribe to our newsletters.
When you pay for the products and show your IKEA Family card, you insure your goods against any accidental damage during their transportation. Besides, information about your purchases helps us prepare the offers that are especially interesting and relevant to you.
Your IKEA Family card can only be used in the country where it was issued. If you registered as an IKEA Family member in Estonia, your card is valid only at IKEA meeting points in Estonia.
You can update any of your profile details such as name, address, contact details, marketing preferences, and IKEA Family games and/or competitions agreements online, by logging in to your IKEA account.
We care about your privacy, therefore you can update your marketing preferences online, by logging in to your IKEA account. If you wish to stop receiving emails from us, you can also unsubscribe from our mailing list by clicking the “Unsubscribe” button at the end of any newsletter.
To insure your goods, your IKEA Family card must be presented or scanned at the time of purchase. To make a claim under the free insurance, please visit one of our meeting points within 90 days from the date of purchase and bring the item, your IKEA Family card, and the receipt. The free insurance of goods applies to all purchases—whether bought at the regular price or the special IKEA Family price.
Yes, you should always show your IKEA Family card, no matter what products you’re buying. Here’s why:
Unfortunately, the cashiers cannot look up your information at this time. However, you have a few options:
We are sad to see you go... But if you wish to terminate your membership, you can do that by logging in to your IKEA account and deleting it or by contacting our Customer Service by e-mail at info@IKEA.ee.
When you create an IKEA account, you have to choose to become an IKEA Family club member.
Special offers and prices are only valid if you have marked in your account that you want to become an IKEA Family club member.
You can log in to your IKEA account at www.IKEA.ee/client at any time and click on the button “Join the IKEA Family club”.
IKEA Tallinn store is located at Kangrumetsa tee 1, Kurna Village, Rae Parish, Harju County, 75307.
Due to popularity and supply issues, some products may not always be available. Generally, we can estimate when a product should be back in stock. You can check the stock availability on the product information page to make sure items are available before you visit us.
Only certified assistance dogs for people with physical disabilities and dogs that are in dog carriers are allowed into our meeting points in Tallinn, Tartu, and Pärnu. If you want to visit us with your pet, be sure to bring a pet carrier with you.
It's easy to visit the IKEA Tallinn store by car or by taking the customer bus No. 200 (IKEA – Maleva – IKEA). You can find more information about the timetables and route here.
IKEA Tartu plan and order point is located at Ränirahnu st 21, Räni township, Kambja parish, Tartu County, 61708.
IKEA Tartu plan and order point provides a convenient, accessible, and inspiring way to get support with planning home furnishing solutions tailored to your individual needs. At the Tartu plan and order point, we offer individual, one-on-one, planning service as well as help in using our online planning programs.
The plan and order point also offers Click&Collect and on-site ordering.
At IKEA Tartu plan and order point, one-on-one consultations with our professional planning specialists are available for kitchen planning. However, you're always welcome to ask for help with other solutions, such as wardrobes and storage, directly on the spot.
You can also try out our easy-to-use planning tools, available both on-site and on our website.
IKEA Tartu plan and order point is open for all visitors to browse our Showroom and get inspiration and ideas for their homes. However, we strongly urge those who would like to plan their kitchen with the help of a specialist to make an appointment in advance, as our same-day availabilities book up quickly. You can book your kitchen planning appointment here.
Products purchased at any of our meeting points in Estonia can be returned to the plan and order point. However, items bought or ordered outside Estonia cannot be returned there.
IKEA Tartu plan and order point offers a selection of products available for immediate take-away. We also invite you to explore our Showroom for ideas and inspiration for your home. And if you wish, you can also place an order here and pick up your items later.
Only certified assistance dogs for people with physical disabilities and dogs that are in dog carriers are allowed into our meeting points in Tallinn, Tartu, and Pärnu. If you want to visit us with your pet, be sure to bring a pet carrier with you.
IKEA Pärnu small store is located at Riia road 131, Pärnu, 80042 Pärnu County, Estonia.
IKEA Pärnu small store provides a convenient, accessible, and inspiring way to get support with planning home furnishing solutions tailored to your individual needs. At the Pärnu small store, we offer individual, one-on-one, planning service as well as help in using our online planning programs.
The small store also offers Click&Collect and on-site ordering.
At IKEA Pärnu small store, one-on-one consultations with our professional planning specialists are available for kitchen planning. However, you're always welcome to ask for help with other solutions, such as wardrobes and storage, directly on the spot.
You can also try out our easy-to-use planning tools, available both on-site and on our website.
IKEA Pärnu small store is open for all visitors to browse our Showroom and get inspiration and ideas for their homes. However, we strongly urge those who would like to plan their kitchen with the help of a specialist to make an appointment in advance, as our same-day availabilities book up quickly. You can book your kitchen planning appointment here.
Products purchased at any of our meeting points in Estonia can be returned to the small store. However, items bought or ordered outside Estonia cannot be returned there.
At the small store, hundreds of items are available for immediate takeaway, including home organisers, dinnerware, glassware, toys, and accessories. And if you’re looking for something else, you can easily browse our full range online, place an order in just a few clicks, and pick it up later.
Only certified assistance dogs for people with physical disabilities and dogs that are in dog carriers are allowed into our meeting points in Tallinn, Tartu, and Pärnu. If you want to visit us with your pet, be sure to bring a pet carrier with you.
Småland is a supervised play area in IKEA Tallinn store, where we welcome the youngest members of the family to play and have fun. You can enjoy your shopping knowing your children will be safe and cared for.
The Småland play area is located on the ground floor next to the store entrance.
Our Småland play area is open for all 95 to 125 cm tall children between the ages of 3 and 7, including those with physical and intellectual disabilities.
The children‘s play area can accommodate up to 20 children at a time.
All children can play for up to 1 hour. But with your IKEA Family e-card, your child's playing session will be extended by 30 minutes (this depends on the number of children playing at that time).
Ensure that your child is in good health before entering the play area. Children must wear socks during the play time.
Parents and other adults are not allowed at Småland. Our supervisory staff will take care of your children.
As every child has different dietary requirements and the sessions are for a short period of time, we do not provide food. However, we provide water at a child’s request.
Parents or guardians must be in the store whilst their children are enjoying our Småland facilities.
We have several online planning tools to help you give shape and substance to your dreams. You can play with colours, styles, sizes, and configurations to plan your way to perfection through a variety of kitchen, bathroom, wardrobe, and storage planners. You can view your designs in 3D and get a detailed product list to save or print to make it easy to order or buy.
Unfortunately, products cannot be added to the shopping cart at once in the kitchen planning program. If you want to buy your kitchen online, all the items must be added to the shopping cart one by one, and their quantities must be entered separately.
All planners but Kitchen planner, PAX, and BESTÅ are available on tablets and mobile devices.
Contact us by email at info@IKEA.ee and we will reactivate your account.
In February 2022, IKEA introduced a new kitchen planner. Because of that all user accounts of the old planning program became invalid. To use the new kitchen planner, you need to create a new user account on the planning program page. It is important to remember that when creating a new account, you must use an email address you have not previously used in the IKEA planning program.
If you want to open an old kitchen plan, you need its project code. To get the project code, contact us at planners@IKEA.ee and we will send you a special link.
No, but you must have a valid user account. This account is, however, not associated with IKEA Family loyalty club membership.
Since the kitchen planning program is not directly on the www.IKEA.ee website, a new separate user account must be created to use it.
Business customers can place an order on our website using a special order form for business customers or sending an e-mail at b2b@IKEA.ee. Orders can also be placed at our meeting points in Tallinn, Tartu, and Pärnu.
Yes, they can. After completing the order form, IKEA Estonia's business customer department sends the business customer a prepayment invoice. Please note that when placing orders at our meeting points in Tallinn, Tartu, or Pärnu, payment can only be made by cash or bank card.
Added product to your favorites
Product removed from your favorites
You will receive an email when [itemName] become available again