IKEA Pick-up and ordering point information


Address

Peterburi tee 66
Tallinn Harju County 13816
Estonia


We are handing out orders every day
08:00 – 22:00 bulky orders at the loading area
10:00 – 20:00 small orders at the main entrance


Contact us:

Customer service: +372 330 4000
Call us on working days 10:00 – 18:00,
email us info@IKEA.ee


Runikon Retail OÜ
Registration number: 14611049
 
We speak Estonian, Russian and English.

IKEA Estonia pickup point is open on all festive days, except 25 December, 1 January and 24 June. On 24 December, 31 December, 23 June, and 24 February working hours of the pick up point  are from 10.00 a.m. until 6.00 p.m.

We love pets, but due to health reasons, we are unable to admit them in our store. The only exception is recognised assistance dogs for people with physical disabilities.


We recommend picking up the ordered goods at the loading area that is located behind the building – regardless of the weight and sizes of the goods. The loading area is open daily from 08.00 to 22.00, except on December 25th, January 1st and June 24th.
COVID-19 – update for our customers

Due to the latest quarantine restrictions, as of March 11th IKEA Pick-up and ordering point showroom in Tallinn will be temporarily closed. Enjoy convenient shopping in our 24/7 online shop. You can pick up your online purchases at the pick-up and ordering point every day, including weekends.

We are handing out orders every day at our loading area and showroom main entrance:
  • from 08:00 to 22:00 at the loading area (bulky orders),
  • from 10:00–20:00 at the main entrance (small orders up to 50 kg).

Note! When collecting your order, we kindly ask you to follow the instructions of our co-workers, wear a mask, and keep a safe distance of at least 2 meters.

Due to restrictions, our planning and interior design consultation service will be temporarily available only remotely. 

Returns
You can still return your purchases every day from 10:00–20:00. We are accepting them outside of our showroom, and our co-workers will be there to help you.



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